Racial, Gender, And Sexual Oriention Micro Aggressions Essay

The three types of micro aggression are racial micro aggression, gender micro aggression, and sexual orientation micro aggression. Racial micro aggression consists of subtle insults which can be verbal, nonverbal, or visual directed towards people of color, often automatically or unconsciously. It is a subtle form of racism. Racial micro aggression can take a number of different forms including: nullifying racial-cultural issues, making stereo-typical assumptions, and cultural insensitivity. They also play a role in unfairness in the legal system as they can influence the decisions of juries. Gender micro aggression is related to acts that perpetuate stereotypical gender roles. An example of this could be a male faculty member asking his male colleagues to help him work out a glitch in a piece of equipment in his laboratory but not asking his female colleagues making the notion that a woman’s mechanical aptitude is inferior to that of a man’s. These gender micro aggressions include devaluing, minimizing, belittling, and demeaning comments about women and women associated activities. Sexual orientation micro aggression is associated with actions that maintain stereotypes about homosexuals. An example of this would be assuming that all homosexual males personify women with high-pitched voices and manicured nails and that all lesbians have manly characteristics that signify that they are gay. The dynamics of micro aggression are the forces that tend to produce activity and change in racial, gender, and sexuality incidents. The dynamics behind micro aggression also tend to send messages towards people. An example of this could be when an white person asks an Asian American or Latino American to teach them words in their native language. This sends the message that they aren’t American and a foreigner. Another example would be a white person stating that an African American is very articulate. The actual message it sends is that it is unusual for someone of color to be intelligent. There are four dilemmas that we face during micro aggression. The first is the clash of racial realities where white Americans tend to think that racism is on the decline and that African Americans are doing better in life than 30 or 40 years ago. On the reverse side, blacks view whites as racially insensitive. The second dilemma is the invisibility of unintentional expressions of bias. This refers to the issue that in most cases racial biases are invisible and the wrongdoer is unaware of any injustice. The third is the perceived minimal harm of racial micro aggressions. This conveys the fact that when an individual is confronted with their micro aggressive acts the perpetrator usually believes that the victim has overreacted or is being overly sensitive. The last dilemma is the Catch 22 of responding to micro aggressions. The victim is usually perplexed about how to react whether it be deciding to do nothing or confronting the perpetrator. Sometimes, micro aggression can manifest in counseling. Under Denial of Individual Racism, a common response by Whites to people of color is that they can understand and relate to experiences of racism. Under Color Blindness, for example, a client of color stresses the importance of racial experiences only to have the therapist reply, â€Å"We are all unique. We are all individuals. † or â€Å"We are all human beings or the same under the skin. † These colorblind statements, which were intended to be supportive, to be sympathetic, and to convey an ability to understand, may leave the client feeling misunderstood, negated, invalidated, and unimportant. In clinical practice, micro aggressions are likely to go unrecognized by White clinicians who are unintentionally and unconsciously expressing bias. As a result, therapists must make a concerted effort to identify and monitor micro aggressions within the therapeutic context. CHAPTER 7 – CULTURALLY APPROPRIATE INTERVENTION STRATEGIES The communication styles identified in this chapter were verbal and non-verbal. Most communication specialists believe that only 30 to 40 percent of what is communicated conversationally is verbal. There are a number of non-verbal communication styles. These are proxemics, kinesics, paralanguage, and high-low context communication. The two concepts presented in sociopolitical facets of nonverbal communication were 1. Nonverbals as reflections of bias – this is represented in the example of the white women walking down the street past the white, black, and latino teenager. When passing the black and latino teenager she automatically clutched her purse and switched it to the other side. The women who switched their purse were operating from stereotype, biases, and preconceived notions about what minority youngsters are like. 2. Nonverbals as triggers to biases and fear – this is represented in the differences in that which cultures communicate. Whites often perceive black persons as a â€Å"threat† because of the way in which they communicate. Blacks are often high-key, animated, heated, and confrontational. They also believe the black male to be hostile, angry and prone to violence. Implications for Clinical Practice 1. Recognize that no one style of counseling or therapy will be appropriate for all populations and situations. 2. Become knowledgeable about how race, culture and gender affect communication styles. 3. Become aware of your own communication and helping styles. 4. Try to obtain additional training and education on a variety theoretical orientations and approaches 5. Know that each school of counseling and therapy has strengths but they might be one dimensional 6. Use an approach in training programs that call for openness and flexibility in conceptualizing the issues and actual skill building. It is important to know this because communication styles are strongly influenced by race, culture, ethnicity, and gender. These implications lend support to the notion that various racial groups exhibit differences in communication style. CHAPTER 8 – MULTICULTURAL FAMILY COUNSELING AND THERAPY There were five components of the multicultural family counseling and therapy: a conceptual model. 1. People Nature Relationships 2. Time Dimension 3. Relational Dimension 4. Activity Dimension 5. Nature of People Dimension Activity Dimension The primary characteristic of White U. S. cultural values and beliefs is the action orientation. They believe that we must master and control nature, we must always do something about a situation, and that we should always take a pragmatic and utilitarian view of life. Counselors expect clients to master and control their own life and environment and to take action to resolve their problems. It is evident everywhere and is reflected in how White Americans identify themselves by occupation. American Indians and Latinos/Hispanics prefer a being or being-in-becoming mode of activity. The American Indian concepts of self determination and noninterference are examples. The Latinos/Hispanics believe that people are born with dignity and deserve to be treated with respect. They are born with innate worth and importance. The inner soul and spirit are more important than the body. Both the Asian and African Americans operate from the doing orientation. However, the â€Å"doing† manifests differently than in White American lifestyle. The active dimension in Asians is related not to individual achievement, but to achievement via conformity to family values and demands. African Americans exercise considerable control in the face of adversity to minimize discrimination and to maximize success. Nature of People Dimension Middle class White Americans generally perceive the nature of people to be neutral. Environmental issues such as conditioning, family upbringing, and socialization are believed to be the dominant forces in determining the nature of the person. People are neither good nor bad but are a product of their environment. African Americans tend to have a mixed concept of people, but like their White counterparts, they believe people are generally neutral. Asian Americans and American Indians tend to emphasize the inherent goodness of people. Latinos may be described as holding the view that human nature is both good and bad. The Key Points for Clinical Practice 1. Know that our increasing diversity presents us with different cultural concepts of the family. 2. Realize that families cannot be understood apart from the cultural, social, and political dimensions of their functioning. 3. When working with a racial/ethnic group different from you, make a concerted and conscientious effort learn as much as possible about their definition of family and the values along with it. 4. Be attentive to cultural family structure and extended family ties. 5. Don’t prejudge based on your own ethnocentric perspective. 6. Realize that most minority groups view the wifely role as less important than the motherly role. 7. Utilize the natural help giving networks and structures that already exist in the minority culture in community. 8. Recognize that helping can take many forms. These forms often appear quite different than our own, but they are no less effective or legitimate. Multicultural counseling calls for the counselor to modify our goals and techniques to fit the needs of minority populations. 9. Assess the importance of ethnicity to clients and families. 10. Realize that the role of family counselor cannot be confined to culture bound rules. Effective multicultural counseling may include validating and strengthening ethnic identity increasing ones own awareness and use of the client support system, serving as a culture broker, and becoming aware of the advantages and disadvantages of being from the same or different ethnic background as your client. You shouldn’t feel you need to know everything about the ethnic group, you should avoid polarization of cultural issues. 11. Accept the notion that the family therapist will need to be creative in intervention techniques when working with minorities. Bold = most important points in clinical practice CHAPTER 9 – NON-WESTERN INDIGENOUS METHODS OF HEALING Culture bound syndromes are disorders specific to a cultural group or society but not easily given a DSM diagnosis. These illnesses or afflictions have local names with distinct culturally sanctioned beliefs surrounding causation and treatment. They include amok, ataque de nervios, brain fag, ghost sickness, koro, mal de ojo, nervios, and rootwork. It is very important for mental health professionals to become familiar not only with the cultural background of their clients, but to be knowledgeable about specific culture bound syndromes. A primary danger from lack of cultural understanding is the tendency to overpathologize or overestimate the degree of pathology. The principles of indigenous healing 1. The healing begins with an opening prayer and ends with a closing prayer. The pule creates an atmosphere for healing and involves asking the family gods for guidance. The gods aren’t asked to intervene but grant wisdom, understanding and honesty. 2. The ritual elicits a truth telling sanctioned by the gods and makes compliance among participants a serious matter. The leader states the problem, prays for a spiritual fusion, reaches out to resistant family members, and attempts to unify the group 3. Muhiki occurs which is a process of getting to the problems. The foregiving, releasing of wrongs, the hurts, and the conflicts produces a deep sense of resolution. 4. After the closing prayer the family participates in pant, the ritual in which food is offered to the gods and the participants. Implications for Clinical Practice 1. Do not invalidate the indigenous practices of your culturally diverse client. 2. Become knowledgeable about indigenous beliefs and healing practices. 3. Realize that learning about indigenous healing and beliefs entails experimental or lived realities. 4. Avoid overpathologizing and underpathologizing a culturally diverse clients problems. 5. Be willing to consult with traditional healers or make use of their services. 6. Recognize the spirituality is an intimate aspect of the human condition and a legitimate aspect of mental health work. 7. Be willing to expand your definition of the helping role to the community work and involvement.

An Analysis for the Play Fences Essay

The story line seemed melodramatic throughout the play. The author (August Wilson) has laid the ground work of many themes throughout the play. The play deals with Race, Men and their masculinity, Morality, Dreams and hopes of everyone involved, Family, Duty, Betrayal and Dissatisfaction. The play begins with Troy and his best friend Bono entering the yard chatting as they usually do coming home from work as garage collectors for their company. Every Friday is payday for Troy and Bono and one can usually find these two enjoy drinking down at Taylors (the local watering hole). Troy seems to be upset due to the fact that he tries to rise above â€Å"just being a garbage man† and seeks to become a driver of the garbage truck. Troy has made a formal complaint to his boss (Mr. Rand) and asks â€Å"Why you got the white mens driving and the colored lifting? † Troy recognized that he has just as much of a right and ability as the â€Å"white men† he is working with, and can drive the garbage truck just as well as any of them. Although, Troy didn’t realize it, he was actually leading the way (in his own right) for black men and woman everywhere. But this wasn’t the only issue that Troy is dealing with. Troy has been cheating on his wife Rose with his mistress Alberta and decides to discuss this with his friend Jim Bono (often mostly referred to by his last name Bono in the book). But Rose appears to always be on Troy about building the â€Å"Fence† around the yard. This later on in the play seems to have a profound underlying tone to more than just the literal meaning of the word. Troy, although a good man at heart, he seems to be struggling with an issue of facing death.. Troy seems to have his hands full within the play. With every situation, Troy seems to describe them in the terms of baseball. Since Troy was robbed of a potential a professional baseball career because of his race and has become bitter because of it. It seems that Troy has a lot of â€Å"Fences† to mend, not only the physical kind, but the relationships he has with his wife, his sons Lyons and Cory (mostly). Troy also deals (and is responsible for) with his brother Gabriel, who received a serious head injury during the war and hasn’t been the same since. Troy’s son Cory tells his father that he has a chance to be scouted for a recruiter from the University of North Carolina for its football team. But since Troy feels that Cory should be concentrating on working at the local A&P supermarket and his studies and leave football alone. One can understand as to maybe why Troy feels that his son should work and focus on school instead of football. Since Troy was disappointed because of his lack of a professional baseball career (because of his color), he did not want to see his son receive the same kind of heartbreak he had suffered. Troy, by doing this, he is holding his son back (whether he realizes it or not) from possibly having a better life than what he had or currently has. Troy seems somewhat jealous of his son Cory and really bitter when it comes to sports. One of the main themes of the play seems to come when Troy has to tell his wife Rose (coming clean) that he is going to be a father again. Rose becomes upset and wants to know why Troy couldn’t â€Å"stay in her bed† instead of going elsewhere. Troy attempt to rationalize what he has done, says that he is only trying to feel good about himself and that he hasn’t done so in a long time. When Rose has to explain to Troy that she received a call from the hospital informing her that, Alberta died giving birth to his daughter, Raynell. Rose, being the good woman that she is, accepts Raynell in to her family and agrees to raise her. Troy then comes to battle with Cory, when he attempts to step over his father and enter the house. Cory is then told that he no longer lives there, and was being kicked out of the house forever. Cory states to Troy that he doesn’t need anything from him and can take of himself. Since Troy had to deal with being on his own since he was fourteen years old, his son can do the same thing (Cory is a little older, 17 yrs. old). Troy, throughout the play is always speaking about, how he will be ready for â€Å"Grim Reaper and his sickle† and will not go down without a fight (which he often brags about beating death when he was younger). Troy just prior to his death (and finding out about the death of his mistress) Troy: â€Å"All right†¦ Mr. Death†¦. I’m gonna take and build me a fence around this yard. See? I’m gonna build me a fence around what belongs to me. And then I want you to stay on the other side. See? You stay over there until you’re ready for me. † So, this could be another underlying theme that Troy is always wrestling with a force much larger than he is and is always taunting death by saying â€Å"Then you [Death] come on. Bring your army. Bring your sickle. Bring your wrestling clothes†. The last time we actually see or hear from Troy is in Act II scene 4 when he says â€Å"I can’t taste nothing. Helluljah! (Probably misspelled on purpose) I can’t taste nothing no more. (Troy assumes a batting posture and begins to taunt Death, the fastball on the outside corner. ) Come on! It’s between you and me now! Come on! Anytime you want! Come on! I be ready for you†¦.. but I ain’t gonna be easy. At this point, Troy realizes that he is dying (heart attack). At the beginning of the following scene, the reader learns that Troy has died and everyone (except Cory) is preparing to attend Troy’s funeral. But as the story starts to end, both of Troy’s sons, Lyons and Cory are talking with each other and tells one another how each one is doing. Lyons is finishing up his prison sentence and Cory is a Corporal in the Marine Corps. The two of then begin to sing the song that their dad used to sing about a dog name Blue. The story can take the reader through a rollercoaster ride of emotions. Great story about the trials and tribulations of a man and the world around him. According to Wade Bradford from About. com, he states: Arguably August Wilson’s most renowned work, Fences explores the life and relationships of the Maxson family. This moving drama was written in 1983 and earned Wilson his first Pulitzer Prize. The protagonist, Troy Maxon is a restless trash-collector and former baseball athlete. Though deeply flawed, he represents the struggle for justice and fair treatment during the 1950s. Troy also represents human nature’s reluctance to recognize and accept social change. In the playwright’s setting description, symbols connected to his character can be found: the house, the incomplete fence, the porch, and the makeshift baseball tied to a tree branch (Bradford, Wade 2011). Reference Wilson, August (1987) Fences, In Drama: A Pocket Anthology (2nd Ed. ) P. 451 Longman, Penguin Academics, New York Retrieved November 5, 2011. Bradford, Wade (2011) August Wilson’s â€Å"Fences† Character and setting analysis, About. com, Retrieved November 06, 2011 www. about. com.

Differences Between University And School

In recent years, although tertiary education is certainly popular among Hong Kong students. It is unlikely that all students can easily catch the ways of studying at starting university. Therefore, we need to know actually what great differences between studying at university and school in order to adjust our ways of studying more effective to achieve the tertiary education. In this essay, I will try to examine their differences in terms of the characteristic of teachers and students, students time management and motivation as well as the modes of assessment Firstly, the characteristic of teachers and students in school and at university has great differences. The school teachers dismantle to translate the textbooks word-by-word from limited information-based, and whether the students understand the lessons or not, they can passively copy down the information and refers to their notes later at home and memorizes them. However, the university students are no longer allowed to sit quietly and negatively throughout the class. They are being demanded to discuss academic matters or cooperate with other classmate to perform projects. They are require to find sources, gathering information and put them into order. As Marshall and Rowland (1993, 34) pointed out, the ability to think critically is a generic skill that are expected to acquire in the undergraduate education and transfer to daily life, future or current work. Therefore, the tutors at university who offer not only textbook instructions but also helps students to think critically and independently by encouragement. Besides, students can choose and adjust their own learning style independently from freely choices of materials provided at university. Another important difference in students time management that is mainly affected by the learners motivation in school and at university. The motivation of school students is comes from parents and teachers, who reward or punish students for keeping up their studies. Students are unexpected to plan or do anything besides follow the timetable and study schedule from teachers. When a student moves on to undertake university study at undergraduate level, there is demanded to be more self-motivated and independent learning. Such as plan a learning programme that takes into consideration time available for study. As Marshall and Rowland (1993, 41) shown that, if students are studying at a distance in tertiary education are needed to be particularly careful in setting priorities and balance a certain time between work and study, family and social life. It is important to manage time efficiently to achieve satisfactory results. The final difference point in assessment procedures. In school, students are judged largely on the grades they achieve in examinations for gaining admission to higher education. On the other hand, university students are judged mainly on their continuously assessed course work, not only by their performances in examinations. In this essay, I have attempted to identify and explain how great differences between studying in school and at university in terms of teaching and learning style, students motivation and time management, and the modes of assessment. I found that when students moves on to undertake the tertiary education. This means, they has reached adulthood and becomes an independent and self-motivated learners. They should accommodate the suitable learning style and good time management for themselves to achieve the satisfactory results. Marshall and Rowland (1993, 41) described that, each discipline or body of knowledge is a culture in its own right with its own discourse V its own language and vocabulary and its own methodologies for choosing, analysing, critiquing, interpreting, presenting and using this knowledge. Thus, when start tertiary study enter not only the overall culture of the institution but the culture of the discipline in which are intend to study. Independence and the exercise of initiative are both essential qualities in a good university student.

Against War In Iraq Essay Example | Topics and Well Written Essays - 1000 words

Against War In Iraq - Essay Example And the UN officials destroyed whatever weapons and military possessions including chemical and nuclear weapons and missiles that Iraq had, back in 1998 during its inspection. It was further deprived of the financial aid that might be required for redevelopment of its military possessions for mass destruction. Iraq's military potential had grown considerably weaker ever since and was no threat to its region, let alone America.  And the UN officials destroyed whatever weapons and military possessions including chemical and nuclear weapons and missiles that Iraq had, back in 1998 during its inspection. It was further deprived of the financial aid that might be required for redevelopment of its military possessions for mass destruction. Iraq's military potential had grown considerably weaker ever since and was no threat to its region, let alone America. Once the notion that Iraq is equipped with mass destruction deadly weapons was disqualified to a considerable extent, the US administ ration went forward to accuse Iraq of aiding the terrorist groups. Since these terrorist groups were the major threat to the security of the United States, Iraq was made to be justified target for pre-emptive actions.The administration blamed Iraq for passing on the destructive weapons to these militant groups, hence involving in terrorism. Any solid evidence and the US administration itself could not support even this accusation. Saddam Hussein could in no way be a threat to either its own region or to the United States in any such way. The obvious reason for this being that the Islamic extremists and terrorists were not in favor of Saddam's secular regime and were a hazard to his direction in the Arab world. The US administration went onward in its baseless accusations against Iraq saying that it was behind the anthrax virus spread as well. Again no evidence could be found to support such blame. Even if it were so that the charges of possessing mass destructive weapons were proved true, the question arises whether the US is right in its strategy of taking preemptive actions. The very same issues could have been resolved by talks and negotiations, by passing pacts or bringing strategic regimes within Iraq. So much bloodshed and brutality was brought to the nation of Iraq all in the name of protecting the world's super economic and military power from potential and supposed Iraqi weapons. This is all but beyond acceptable for any logical thinker. It was not Iraq that had been posing security threat to the American nation, due to its supposed alliance with the Islamic militant groups. In fact, now the Americans have far greater enemies disgusting its violent moves upon a nation that has never been proved to be a direct or indirect threat to them. George Soros opines in his new book, "Something is fundamentally wrong with President Bush's contention that he has made us safer at home by taking the war on terror abroad. There are many more people willing to sacrifice their lives to kill Americans than there were on 9/11." http://www.georgesoros.com/iraq-wargclid=CJrU0PKP_ogCFQriXgodNzjz9Q I completely agree with the opinion of George Soros, now not just other nations (Islamic ones to be precise), but

Engineering Design Flow Contributing To the Chernobyl Nuclear Disaster Essay

Engineering Design Flow Contributing To the Chernobyl Nuclear Disaster - Essay Example The researcher suggests that perhaps April 1986 was the worst tragedy in the global nuclear history, considering that Russia was among the leading nations as far as nuclear energy production was concerned. However, the Chernobyl plant encountered the worst engineering disasters that led to its decommissioning barely a decade and a half into operation. One of the nuclear reactors under test exploded under intense pressure, spewing tons of nuclear waste into the atmosphere. Several people, including plant technicians and engineers, absorbed significant levels of radiation from the accident. The team from Chernobyl Nuclear Power Plant and some government operatives initially briefed the locals about the impending disaster. Although the local people were told not to worry because the explosion was a slight problem that the plan engineers dealing with it, nuclear waste was already spreading across the entire area. The government had to evacuate all the residents of Prypiat city within 24 hours because of the radiation effect that resulted from the leakage of nuclear waste into the atmosphere. By magnitude, the Chernobyl Nuclear Disaster was the worst accident in global nuclear history. Nuclear experts believe that Chernobyl and the area around it are still contaminated with nuclear waste presently. To understand the events and circumstances that led to the unfortunate accident, it is worth examining the real causes of the accident, whether it was human cause or the causes were beyond human control.

Physical Assesment Case Study # 2 Research Paper

Physical Assesment Case Study # 2 - Research Paper Example For instance; diabetes can be detected first through an eye examination (Lavine, 2001). Before admission of the patient, it is important to present a comprehensive document containing the history and exam findings of the patient. Additionally, a medical plan should be outlined in addressing the issue which led to hospital visit by the patient. In the document, the information should be arranged in a logical order. The data that has immediate relevant information about the patient’s conditions should be given priority. This information is important to the medical service providers that are going to attend to this particular patient. Finally, this document is crucial for medical purposes (Blanco et al., 2002). Jessica, 32 years lady, has experienced a decrease of vision in her left eye. The condition started this morning and it has worsened progressively over the past few hours. In the past, a month ago, she had blurring of her vision. She has been experiencing some pain when trying to move her eye. When the eye is rested there is no such pain. She also has problem of determining colors. The condition just came and it was not triggered by exposure to chemicals. The eyes do not show any sign of redness or tearing. In her argument, she thinks that past condition is related to the present condition. Additionally, she has observed that the problem might be related to overheating since the vision improved when she went to a cool air condition environment. She has always been physically healthy. It is only in her childhood that at 10 years she had chickenpox. She also had tonsillectomy at age 11. She has never been hospitalized in the past. It has also been noted that her father had coronary artery disease and her mother suffered from hypertension. Currently she has no other medical problems. In the area of education and career; she is a trained mathematics teacher at undergraduate

Read the case study about Cottage Condiments and answer the 4 Essay

Read the case study about Cottage Condiments and answer the 4 questions as a report - Essay Example The major strength for Cottage Condiment is that it produces naturally flavoured products. The products are made from natural fruits and plants which give them a natural flavour. The products are also lowly priced hence making affordable to consumers in the market. Additionally the business is offering a wide range of products including pickles, chutney and relish of different flavors such as peach and ginger, traditional apple, plum and ripe tomato (Hollyoake, 2009, p. 45). Cottage Condiment products have a strong presence in the local market. This is evident from the number of sales that the business is making on a daily basis. The strengths provide a solid foundation for the business to expand into a wider market. The major weakness of Cottage Condiment is that its managers have very little knowledge in business. Jon Wright is a retired engineer who has never engaged in business at any point of his life. His wife also has very little experience in the operations of a business. The owners of the business are retired and have little capital to finance its expansion (Hollyoake, 2009, p. 55). This may curtail the operations and expansion of the business. The market for pickles, chutney and relish has recorded a consistent growth in the last three years. This is a wonderful opportunity for the business to attract a significant portion of the market. The growing demand for Cottage Condiment products in the local market is also an opportunity for the business to expand its operations and serve a larger market. Competition from established businesses such as supermarkets is the greatest threat that Cottage Condiment faces. This may make it harder for the business to grow and serve a larger market because it is already occupied by established businesses. The other threat is the unpredictable market performance which makes it risky to expand in an uncertain market. The UK has a stable political environment that is

Acid rain Research Paper Example | Topics and Well Written Essays - 1000 words - 1

Acid rain - Research Paper Example It appears to change the characteristics of the environment on a planetary scale; therefore, the global ecological crisis is dangerous to the world’s population. Dealing with global environmental crisis is complicated due to the fact that it requires the cooperative actions of the whole world, rather than the individual actions of the certain country or population group. It needs to minimize the pollution produced by mankind to the levels that the nature can cope with it on its own. Currently, the global environmental crisis consists of two main components: acid rain, the greenhouse effect, pollution with super toxicants, and the ozone holes. In the current paper we are going to discuss the phenomenon of acid rain and its effects on nature and humanity. The term â€Å"acid rain† was introduced by Robert Smith, English engineer, in his book Air and Rain: The Beginning of a Chemical Climatology (1872) (Myers 267). Acid rains containing solutes of sulfuric and nitric acids cause serious damage to nature, because soil, water, vegetation, animals, and people become their victims. Gases that are released by burning of fossil fuels, among others, are composed from dioxins of sulfur and nitrogen. Depending on the composition of a certain fuel there may be more or less of these dioxins. Fuel oil and sour coal provide the most saturated sulfur dioxide emissions. Tons of sulfur dioxide emitted into the atmosphere resulting from chemical reactions turn into weak acid solution. In the internal combustion engines and boiler systems, nitrogen and oxygen under high temperatures form the nitrogen oxides. In this respect, energy production is accompanied by oxidation of the environment. Emissions are dispersed over vast areas due to the heigh t of the power plant pipes (Granier, Artaxo, and Reeves 54). The acidity of the water solution is determined by the presence of positively charged hydrogen ions H+ in it and

The impact of automation Term Paper Example | Topics and Well Written Essays - 1250 words

The impact of automation - Term Paper Example on on the society is an increase in the mechanical power available to an individual owing to the presence of new opportunities and the decreased demand for labour. The opportunities that arise from automation, especially with fabricators are participation in the development, use, repair, and distribution of fabricators, software, and related hardware. The other impact of automation on the society is the increased productivity 100 or 1000 times per machine operator reducing the demand for skilled labour at workplaces (Johnsen, 1976). The effect is an increase in the level of pervert since the extra workers have to be dismissed to pave the way for the machines and affecting the standards of living negatively. The level of unemployment in the society in the economy increases owing to the increased use of machines in completion of tasks previously undertaken by humans. Automation results in better product quality through reduction in human errors in the production process. Automated of inspection and assembly methods result in the improvement of the durability of manufactured products as exemplified with the production of cars, refrigerators, and televisions that have been shown to last longer than previous models owing to automation (Burns, 1993). Quality products from automation result in the value for money for the consumers and less money are spent on replacement and repairs. The standards of living in the society improve with the increased automation of production processes and methods. The other impact of automation has been the increased possibility of recycling of older products for new product models aiding in the reduction of wastes in the society (Burns, 1993). Examples are the introduction of recycling of used Apple products under the reign of Steve Jobs and the recycling of brake shoes and engine blocks in the automotive industry. Structural unemployment emerges and increases as a result of automation resulting in the reduction in consumer and disposal

AIG Insurance Essay Example | Topics and Well Written Essays - 750 words

AIG Insurance - Essay Example Though the company had to endure seventeen long years in the wait, the breakthrough came when AIG had already owned twelve subsidiaries in China allowing it to apply for an insurance license. The group had access to the Chinese market through its subsidiaries and by getting licenses to sell various insurance products in multiple cities, AUIG was able to break into the institutional void of the Chinese market. The manner in which AIG tailored its products to suit the Chinese market was another way in which the company ensured that its preciously procured licenses were not wasted away. The institutional void in the Chinese market was filled not only by AIG but later on by the Italian insurance giant too. However, AIG had the benefit of being the first in the market. The framework developed by Khanna regarding strategic policies and planning of an insurance company provides set guidelines that can be adopted by firms entering newer markets. The emphasis of companies should be to develop global policies and strategic standards in homogenous markets. However, the Chinese market was not comparable to any previous market that AIG had operated in - the key was to use Khanna's framework and adopt the insurance products in order to suit the Chinese market. AIG trans... It is obvious that there was no lying on part of AIG, however, the emphasis of the marketing program was to project the life insurance policies as savings schemes so that the Chinese market would pay attention to the products. The FSA's developed by AIG in the markets provided it the advantage that it needed in the Chinese market. It allowed AIG to target the Chinese population and attract it to products that had not been there in the market earlier due to the institutional voids. However, AIG was not able to reap the complete benefits of the first mover's advantage due to the other companies getting licenses for insurance in the Chinese market soon after. This led to a reduction in the effectiveness of the program that AIG had initialized and in spite of the fact that it had invested in training and agents earlier, the company was unable to create a huge mark in its profits due to the benefit is had procured so preciously. Question 4 AIG was able to thrive in the market as the leader for several years because of its operational effectiveness. However, the FSAs developed in the Chinese market shield it from competition. The competition in the market was inevitable for AIG and thus the overtaking of AIG was evident once the Chinese market was open to further foreign insurance companies. The question was always a matter of time: the duration that AIG spent as the market leader was critical for it and was the best time for it to make profits from operations. The Italian invasion of the market proved to be fatal fgor AIG as it never recovered. Profitability was not the central goal of AIG; it needed something beyond that. Its first mover advantage got eroded once the Italians got hold of

Herbal Remedies Assignment Example | Topics and Well Written Essays - 250 words

Herbal Remedies - Assignment Example Some of the factors that influence herbal use in America include ethnicity, history of family, immigrant, and herbal use among members of the family. There is a reported high use of herbal medicine among Italian Americans from recent studies on ethnicity and racial lines. There are many illnesses treated using herbal medicine. These vary from patient to patient due to varying responses to the medicine. Some of the illnesses that are treated using herbal medicine among the African Americans and Italian Americans include: varicose veins, indigestion, obesity and weight loss among other medical conditions. The African Americans and Italian Americans use varying herbs to treat these illnesses. However, there are commonly used herbs among the two cultural groups such as bitter orange for treating indigestion, chaparral for treating hypertension, and ginger and germander for obesity and other liver related illnesses. The medical herbs are purchased from herbs clinics and traditional doctors that treat chronic conditions among the communities. The side effects associated with the use of herbal medicine are as mentioned: heart attack and fainting resulting from use of bitter orange; chaparral which may lead to damage of the liver, hypertension suffered by patients with cancer as well as problems with kidney; ginger may lead to an alteration in bleeding time among females while germander may damage the liver of the patients. When a patient uses herbal medicine after using allopathic medicines, there could be adverse effects on the condition, however, there are no particular complications identified by name, however, the patient medical condition may worsen resulting from a mix of reaction between the two

Behavior Problem Essay Example for Free

Behavior Problem Essay The management of disruptive behavior problems is a familiar concern for many schools. Student’s behavior problems are challenging at all levels in school in recent years, behavior difficulties in school have increased, teachers seem to be unprepared to deal with these problem. According to C. E. C. P (1998) â€Å"Difficult student misbehaviors, reported by teacher include violation of classroom rules, being truant from school, blaming others for problems, irresponsible behavior, and destruction of property. p. 21) Given the seriousness of these behaviors, teacher are spending disproportionately more time on behavior problems that take away from instructions, compromising learning for both the student with the behavior difficulties and rest of the classroom. Therefore, teachers need to formulate a plan to help students with their behavioral problems so that the learning and teaching process happens actively and smoothly. 2. 0 Behavior Problems 2. 1 Definition of behavior, problem, and behavior problem. Behavior Behavior defines as the manner in which one behaves / The actions or reactions of a person or animal in response to external or internal stimuli. One of these actions or reactions: a hormone . . . known to directly control sex-specific reproductive and parenting behaviors in a wide variety of vertebrates (Thomas Maugh II). (Cited from American Heritage Dictionary) Problem Problem defines as any question or matter involving doubt, uncertainty, or difficulty/ a question proposed for solution or discussion / difficult to train or guide. cited from dictionary. com) Behavior Problem So basically behavior problems have both of the elements of behavior and problem. Which defines as a n action or reaction of a person to external or internal stimuli which involves qoubt, uncertainty or difficulty. 2. 2 Types of behavioral problems. There are 11 most common types of behavioral problem that a teacher might encounter in schools. (KidsBehavior (UK). mht). They are; a)Aggressive Outburst b)Biting peers or objects c)Pulling peers hair d)Banging their head )Hitting their peers f)Pinching their peers g)Always being absent to class h)Using violence in classroom i)Lying/ blaming others j)Usage of vulgar/abusive words k)Stealing Not only behavior problems distract the attention in a classroom but also behavior disorder. Behavior disorder is a much more severe problem than behavior problems. This is because behavior disorders are hardwired in the students system. There are many types of behavior disorders and among them are a) autism, b) post-traumatic stress disorder and many more. Unfortunately, a teacher would not be able to help these types of children because this type of children needs special attention. Therefore, if a teacher recognizes any kind of behavioral disorder in a child, the teacher should inform to his/her parents as soon as possible. As concerning with behavioral problems, there are number of methods/strategies techniques available to cure them. Teachers should know these methods/strategies/techniques in order to help the students to mend their behavior problem and to help the school from facing displin problems. The term for this methods/strategies/techniques is Behavior Modification 3. 0 Overcoming Behavior Problems with Behavior Management and Behavior Modification 3. 1 Definition of Behavior Management and Behavior Modification. Behavior management skills are particularly of importance to teachers in the educational system. Behavior management is all of the actions and conscious inactions to enhance the probability people, individually and in groups, choose behaviors, which are personally fulfilling, productive, and socially acceptable. Behavior modification is the use of empirically demonstrated behavior change techniques to improve behavior, such as altering an individuals behaviors and reactions to stimuli through positive and negative reinforcement of adaptive behavior and/or the reduction of maladaptive behavior through positive and negative punishment. 3. 2 Behavior Management 1) Behavior management is applied at the group level by a classroom teacher as a form of behavioral engineering to produce high rates of student work completion and minimize classroom disruption. ) â€Å"Contemporary behavior modification approaches involve students more actively in planning and shaping their own behavior through participation in the negotiation of contracts with their teachers and through exposure to training designed to help them to monitor and evaluate their behavior more actively, to learn techniques of self-control and problem solving, and to set goals and reinforce themselves for meeting these goals. – (Br ophy (1986)) ) The most common practices of this behavior management rely on the use of applied behavior analysis principles such as positive reinforcement and mild punishments 4) This principle follows the Operant Conditioning system by B. F. Skinner, which is to describe the effects of the consequences of a particular behavior on the future occurrence of that behavior. There are four types of Operant Conditioning: Positive Reinforcement, Negative Reinforcement, Punishment, and Extinction. Both Positive and Negative Reinforcement strengthen behavior while both Punishment and Extinction weakens behavior. ) Examples of situation whereby the teacher uses the two main types of operant conditioning. 3. 2. 1 Positive Reinforcement Definition: Is an attempt to increase the likelihood of a behavior occurring in the future, an operant response is followed by the presentation of an appetitive stimulus. Example of situation in a classroom on how to use positive reinforcement. A teacher who uses positive rein forcement will constantly and consistently praised the students, ignored small infractions and was encouraging no matter what answer the students get. Once one student was totally off track with his answer and the teachers response was no, but you are thinking and that is what I enjoy seeing you think, listen to others and try again. Every minute or two the teacher was saying something positive. 3. 2. 2 Negative Reinforcement Definition: Negative reinforcement occurs when a behavior is reinforced by removal of a stimulus. The word negative does not mean unpleasant. It means a stimulus is removed or subtracted from the situation as a form of reinforcement Example of situation in a classroom on how to use negative reinforcement. Suppose your teacher said you could skip the final exam by studying an extra chapter and taking a quiz on it. You might study an extra chapter (your studying behavior would be made more frequent) because of the promise of an unpleasant stimulus, being removed (no final exam) Another example: If a student is trying to be the centre of the limelight by disrupting the classroom the teacher can use the avoidance strategy or punishment strategy as a negative reinforcement to the student. 3. 3 Behavior Modification The principles of using behavior modification are: ) To develop a new behavior b) To strengthen a new behavior , c) To maintain an established behavior, d) To stop inappropriate behavior, and finally e) To modify emotional behavior. (Adapted from: Krumboltz, J. , Krumboltz, H. (1972). Changing childrens behavior. New York: Prentice-Hall. )   There are 3 main principles to develop a new behavior which are i. Successive Approximation Principle: ( To teach a child to act in a ma nner in which he has seldom or never before behaved, reward successive steps to the inal behavior. ) ii. Continuous Reinforcement Principle: (To develop a new behavior that the child has not previously exhibited, arrange for an immediate reward after each correct performed it incorrectly. iii. Discrimination Principle: (To teach a child to act in a particular way under one set of circumstances but not in another, help him to identify the cues that differentiate the circumstances and reward him only when his action is appropriate to the cue. ) B : To strengthen a new behavior There are 2 main principle in strengthening a new behavior. i. Decreasing Reinforcement Principle: (To encourage a child to continue performing an established behavior with few or no rewards, gradually require a longer time period or more correct responses before a correct behavior is rewarded. ) ii. Variable Reinforcement Principle: (To improve or increase a childs performance of a certain activity, provide the child with an intermittent reward. ) C :To maintain an established behavior There is 1main principle in estbablishing a new behavior . Substitution Principle: (To change reinforcers when a previously effective reward is no longer controlling behavior, present it just before (or as soon as possible to) the time you present the new, hopefully more effective reward. ) D :To stop inappropriate behavior There is 3 main principle to stop inappropriate behavior i. Satiation Principle: (To stop a child from acting in a particular way, you may allow him to continue (or insist that he continue) performing the undesired act until he tires of it. ) ii. Extinction Principle: (To stop a child from acting in a particular way, you may arrange conditions so that he receives no rewards following the undesired act. ) iii. Punishment Principle: (To stop a child from acting in a certain way, deliver an aversive stimuli immediately after the action occurs. Since punishment results in increased hostility and aggression, it should only be used infrequently and in conjunction with reinforcement. ) E : To modify emotional behavior There is 2 main principle to modify emotional behavior ) Avoidance Principle: ( To teach a child to avoid a certain type of situation, simultaneously present to the child the situation to be avoided (or some representation of it) and some aversive conditon (or its representation) ii) Fear Reduction Principle: (To help a child overcome his fear of a particular situation, gradually increase his exposure to the feared situation while he is otherwise comfortable, relaxed, secure or rewarded. ) CONCLUSION The effective use of behavioral and cognitive strategies in the classroom may appear daunting even to experienced teachers. However, changing your behavior and strategies is often the most efficient and effective means of improving all types of classroom behaviors Through practice comes proficiency. The building block of emotions and behavior likely contains the largest and most diverse set of problems encountered in the classroom. By first understanding these problems and seeing the world through the eyes of your students, and, then developing and using a set of i strategies on a regular basis, problems of emotions and behavior can be effectively managed and changed in the classroom and also behavior problems can be mended.

The Development Of Online Student Portal Information Technology Essay

The Development Of Online Student Portal Information Technology Essay First step of this development proposal is to study about the e-commerce system, and gain knowledge about portal and how they maintain them in real life. After study about current system and theories the student going to discuss and find out the aims and objectives of the system. Finally, the student has conducted literature search to find out the correct tools techniques and skills, in order to come up with expected system. Introduction This is the research report of online student portal. Which has to be design in order to accomplish the aim of this project. As we are in the hectic and busy world, the information technologies play a lot in every aspects of human life cycle. So in this project the user mainly going to be the student community who can benefit from the final product. The main reason behind this production is to make students life easy by creating such a product call online student portal. in order to get or in other word in order to fulfil their needs in one place, the Students need to get registered with the site to have access, once they get the membership they can have the benefit of the site. The benefits are the features of the website .the user can have access to News and updates, Quarries and solutions, buy and sell and ect. The student has studied about the current portals and conducted the user survey to find out the requirements and to do the requirement analysis. in order to find out about the technologies, tools and skills the student has done the literature search, and the evidence has been shown. Finally the student has start to do further investigations on implementing a payment system in the final stage of its development. As this is a academic project, the limitation on implementing a check out system like PayPal or google, going to cost some money. Problem of statement Aim To make students life style easy by giving the updates and changes in the field, give a chance to sell or buy study materials and tools and post their queries to get solutions from experts. Objectives Research objectives Study about e-commerce system Understand about existing Requirement gathering and analysis Understand the web based client server architecture. Study about database modelling and designing, tools that required. Learn about web designing tools and techniques Learn about client server side scripting languages like JavaScript/Ajax Research about system modelling and prototyping tools. Research about check out systems Practical objectives System modelling and prototyping Develop the system physical system Testing and debugging of the system Implantation of the system Installation and maintenance of the system Prepare the required documentation Requirements of this Project User requirements Coming soon System requirements Coming soon Functions of the system [how does the system work?] Coming soon Literature review The literature review is one of the most important parts in this project. In order to do the review the student has done the serach.The purpose of the literature search is to collect information about the technologies; tools, skills, and knowledge that require to develop and implement the system. In addition the student has divided the literature search into two sub to make the search easier; Technological aspects Collect information about the technological requirements that need to develop the software Ex:, front end development, client/server architecture, data modelling, database management, system security, system modelling and prototyping tools, software development tools and software testing tools etc. Project management aspects Collect information about various project management techniques which can help to develop the software more efficiently. Ex: project planning (WBS), scope management, risk management, cost management, time/staff managements etc. According to the literature search that has been done about those aspects the student has done the review. Software Tools and Techniques that required to this project In this project it has been decided to use following Software tools Techniques to get the output product that meets the requirements. Mark-up Language HTML ,XML,XHTML Scripting Language JAVASCRIPT,PHP Database management Software MYSQL Web Server APACHE server HTTPS Server SSL Certificate Check Out System Google Check Out HTML (Hyper Text Mark-up Language) HTML is universal mark up language based on SGML, to create web applications. Use to display text and pictures and graphics, to create table, frames and forms. Its enables hyper text linking whereby the text or the pictures automatically reference to other documents. The World Wide Web consortium (W3C) was formed with the charter to define the standards for HTML. The current version of HTML is 4.01. It uses CSS (Cascading Style Sheets) to define the layout or the appearance that displays by browsers, and it can load scripting language (Ex: Java script) to validate the users entries (W3Shcool).HTML can be edited in notepad or other software like Micro Media Dreamweaver. XHTML is the combination of HTML and XML languages, XML designed to describe the data and HTML to display the data. XHTML is properly nested language which means every open tag must have the close tag. (Chuck.M Bill.K, 2002) Screen short of Sample HTML in Micro Media Dreamweaver JavaScript JavaScript is a popular scripting language, it was designed to add interactivity to html pages, and it is a lightweight language which can be embedded within the html page. Its used to validate the form or create cookies to store in the users computers. It does not need any licence to use JavaScript. JavaScript can be used internally and externally which means JavaScript can be use in client side with HTML and in server side with PHP. (JavaScript Kit 1997-2008) Ajax PHP (Hypertext Pre-processor) PHP is a simple scripting language to create HTML contents.PHP is the language like ASP, PHP runs on all most every operating system.PHP scripts are executed on the servers including APACHE, IIS. Its support many databases such as MSQL, oracle, solid, ECT.PHP can be used in three ways as a server side scripting, command line scripting and to create client side GUI applications.( Rasmus.L and Kevin.T,2002) MYSQL MYSQL is relational database management systems (RDMBS) initially released on 23rd may 1995,that can be use to create reads and manipulate data, its popular database management software that can work on all the major operating systems, and its available for free. Apache APPACHE is a HTTP secured web server that is developed by the apache group, its on the internet since April 1996.current version of APPACHE is 2.3.6, its open source, available for free. (APPACHE.org) SSL certificate [Secured Socket Layer] The Secured Socket Layer protocol was introduced by Netscape to ensure the secure transaction between client and server, the protocol uses third party certificate authority to identify one or both end of transactions. It works on Application Layer. Its use HTTPS protocol with the SSL/TLS to provide encryption and secured identification of the server to ensure the security on World Wide Web. Check out The Client and servers the rdbms Why Database? Project management issues Project Management Project management is the application of knowledge, skills ,tools and techniques to project activities to meet project requirements.(Schwalbe.K, 2007) In this part the student consider about the project management aspect such as scope, time and cost which is called as triple constraint in project management to create successful project. Scope management Project planning (work break down structure) TASK TASK DESCRIPTION DURATION DEPENDENCIES Milestones T1 T2 Inception Feasibility study of the proposed system. Study about e-commerce System requirement gathering and Analysis. System requirements Functional requirements Non-functional requirements 28 days 12 days T1 M1 T3 T4 Elaboration. Logical design of theSystem. Activity diagram Use case diagram Class diagram Sequence diagram Collaboration diagram Design of GUI Meet the clients and discuss the proposed system and make any necessary adjustments 14 days 3 days T2 T2, T3 M2 T5 T6 Construction Physical design of the System. Divide the system in to subsections and assign software developers to code according to the outcomes of the use case and class diagrams. System Testing unit system testing Sub system testing System testing 30 days 20 days T3,T4 T5 M3 M4 T7 Transition Deliver the system. Installation of security and backup systems Install the system and allow it to run under supervision Provide training to the users and make improvements. 14 days T6 M5 T8 Documentation Finalise documentation and commissioning of the system 14 days T6, T7 M6 Requirements analysis Time management Gantt chart Risk Management Cost Management Quality management Human resource management Logical design of the system As this is the web-based system, the logical design is going to be on the front end which is interact by the user, in this case the website its self is going to be the front end of the system and the logical design of the database which is the most challenging part of the project. These are the two major thing thats need to design logically before its start the actual designing. The number of different techniques can be used to create data modelling, but in this project the entity relationship model going to be used. (KROENKE and AUER) UML diagram Use case diagram Class diagrams Entity Relationship diagram Site map Physical design of the system front end of the system appendix A php coding [user.php] $dbhost = localhost; $dbuser = root; $dbpass = ; $conn=mysql_connect(localhost,root,); //Connecting to the database mysql_select_db(studentportal); //select database called student portal $title=$_POST[title]; //create a sql query $firstname=$_POST[firstname]; $lastname=$_POST[lastname]; $gender=$_POST[gender]; $date=$_POST[date]; $email=$_POST[email]; $country=$_POST[country]; $username=$_POST[username]; $password=$_POST[password]; $cpassword=$_POST[cpassword]; $query=INSERT INTO USER VALUES($title,$firstname,$lastname,$gender,$date,$email,$country,$username,$password,$cpassword); mysql_query($query) or die(mysql_error()); mysql_close($conn); echo you are now member of this site congrats!!; ?> window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"de6e6cfad9","applicationID":"221047987","transactionName":"bl0HMhMFDEYCWhJeWlcXMBQISwdGEFgfRBpYShEPAggHGxNRFg==","queueTime":0,"applicationTime":1,"atts":"QhoERFsfH0g=","errorBeacon":"bam.nr-data.net","agent":""} appendix b screen shorts of the system Figure11.1 screen short of index.html Figure 11.2 screen short of registration form

Defense Mechanisms Unruly Id and Neddy Essay example -- Essays Papers

Defense Mechanisms Unruly Id and Neddy The Swimmer The idea of the human mind being composed of both a conscious and unconscious has been around for quite some time. Not until Sigmund Freud elaborated on these structures though were the ideas so popular and accepted. Freud described our conscious mind as what we are aware of in any present situation including our thoughts, ideas and perceptions. Freud also introduced us to the idea of the preconscious mind, which is closely related to the conscious in that it holds thoughts and ideas that are easily available to be brought to the conscious. The most important aspect of the mind, as Freud would tell us, is that of the unconscious realm that holds information not readily available to us. It is proposed that much of the information in the unconscious is stored there because we cannot bear to think about it. Closely related to the conscious, preconscious and unconscious minds are structures Freud believes determine our behavior: the id, ego, and superego. When reading a piece o f literature the main focus is almost always on the characters. We try to understand their thoughts, feelings, perceptions, and drives. In The Swimmer, John Cheever forces us to ask ourselves what it is that compels Neddy to push himself beyond his limits and forget such critical aspects of his life. By analyzing Neddy’s id, ego, and superego, we begin to see a clearer picture of what drives his strange behavior. The id, located in the unconscious, is thought to be the primitive part of our psyche and the source of our motivations that drive us to fulfill our needs immediately. Freud believed that the id consisted of two parts: one driven by the life instinct, or pleasure principle, and the other driven by the death instinct. The life instinct promotes life of the individual and species by motivating him to eat and procreate. The death instinct refers to our desires to be still, at peace, and have no more needs. This instinct manifests itself by alcohol and drug abuse, getting lost in a book, craving sleep, or sometimes as seriously as suicide. Throughout the whole story of The Swimmer, we are constantly asking the question â€Å"why?† We first wonder why Neddy is pushing himself to the point of exhaustion while undertaking this journey, then we begin to wonder what it is that happened to Neddy and his family,... ...his family were probably too much for him to think about. This more than likely led to the unconscious repression of the event, person, or situation. The repression of these things into his unconscious is why he cannot recall anything relating to the situation. After first reading The Swimmer, I was confused as to why Neddy was behaving as he did. After applying Freud’s theories of different levels of consciousness and the id, ego and superego, we start to see a clearer picture of this disturbed individual. Neddy’s problems run far deeper than houses, money, or work related problems. His inability to cope with reality and its stressors is more troubling than any material possessions that he may be lacking. Neddy’s out of control id combined with his overwhelmed ego and resulting abuse of defense mechanisms seem to be at the route of his problem. Neddy’s ego has done a wonderful job of totally distorting his reality in an attempt to reduce stress. I think at at least one time in our lives we have all wanted to forget about some horrible, embarrassing, or troublesome event. The story of The Swimmer allows us ponder if this â€Å"easy way out† is really so easy after all.

Personal Narrative- First Love and Missed Opportunities :: Personal Narrative Writing

Personal Narrative- First Love and Missed Opportunities As a sophomore my workload consists mainly of three very different classes. But within the first week I had something to tie them together; love, to be more specific, first love. In my bible study class, the professor wanted to illustrate the human ability to recall detailed information regarding personally important events. He posed the question â€Å"How many of you remember your first love?† and went on to say how we should approach bible study with a degree of passion. The question was posed again in my science history class, illustrating the love the people we were going to study (Aristotle, Galileo, and Newton) had for their professions. A few days later in creative writing, we described an author’s passion for basketball as his first love. Our professor pauses to place a question before the group. â€Å"How many of you can remember your first love?† A triple coincidence in my classes? Or maybe a theme for the year two thousand. Perhaps the weather was maki ng my professors nostalgic. Who knows? It would be prudent to note that I’m not a particularly attractive individual. I am a short, overweight man with no lack of body hair. Suffice to say I have not been in an intimate situation since playing house at the age of six. None the less each time the question was posed before the class, I raised my hand. After all, it seemed like almost everyone was responding and it wasn’t as if I were weird or anything. I may not have had a first love to remember, but I still remember vividly my first crush. Her name was Kelly and I had the hots for her through junior high and early high school. We met in junior high band. We both played French Horn and sat next to each other every day. I was first attracted to her by the things we had in common. We both had the tendency to follow the school rules. Like me, she liked writing and we later developed an interest in Biology. We were simply like-minded. She would finish my thoughts when speaking and tended to focus on the things I found important. Then, I started to have totally irrational feelings for her. The hairs on the back of my neck would stand with excitement any time she was near me. Her presence was always on my mind whenever she was in the same room.

Rights of Leadership: The Propaganda of Race and Class During the Aboli

Rights of Leadership: The Propaganda of Race and Class During the Abolitionist Movement Henry Highland Garnet and William Lloyd Garrison were two of the most instrumental leaders of the Abolitionist Movement. Their social backgrounds and experiences were responsible for contrasting the two leaders and influenced their approaches, beliefs and solutions to the abolishment of slavery. Their opinions and approaches were voiced in terms of the role of the political process, the role of moral persuasion and the role of violence as a means to an end. Though both Garnet and Garrison shared a common interest in the anti-slavery movement they differed greatly in their rhetoric and advocacy styles and techniques. Garrison, who was from a poor New England family was involved from an early age in the business of publishing as an apprentice to a printer, a job that laid the foundation for what would later be a career as editor of the Liberator, a paper that actively addressed controversial issues about the eradication of slavery. Although Garrison addressed issues concerning the eradication of slavery, he also focused on other causes such as temperance and women's voting rights. Due to his involvement in advocating for many other reforms, his critics accused him of being unfocused on the issue of abolition. Oppositely, Garnet focused solely on the elevation of the Black community which included a more extreme and active means to end slavery. Garnet, who escaped slavery with his family to the North, was still subject to racial violence. One incident that exemplified the racial aggression was when his house had been looted and his sister had been arrested as a "fugitive from labor." This event in the early part of his life was an introdu... ...Korngold, Ralph. Two Friends of Man: The Story of William Lloyd Garrison and Wendell Phillips and Their Relationship with Abraham Lincoln. Boston: Little, Brown and Co., 1950. Nye, Russel B. William Lloyd Garrison and the Humanitarian Reformers. Boston: Little, Brown and Co., 1955. Pillsbury, Parker. Acts of the Anti-Slavery Apostles. Concord, 1883. Rogers, William B. "We are All Together Now" : Frederick Douglass, William Lloyd Garrison, and the Prophetic Tradition. New York: Garland Publishing, 1995. Ruchames, Louis, comp. The Abolitionists: A Collection of Their Writings. New York: Capricorn Books, 1963. Schor, Joel. Henry Highland Garnet: A Voice of Black Radicalism in the Nineteenth Century. London: Greenwood Press, 1977. Walters, Ronald G. The Antislavery Appeal: American Abolitionism After 1830. Baltimore: Johns Hopkins University Press, 1976.

Alexander Pope’s Essay Essay

Alexander Pope’s Essay on Man and Voltaire’s Candied adopted opposing views on how reason should be used during their time. They had varying opinions about taking man’s life in general with Pope adopting a pessimistic view of life while Voltaire expounded on scathing remarks about things and events which he observed. Pope elucidated that he had two reasons for writing his essay and that was first, he thought that â€Å"principles, maxims, or precepts so written, both strike the reader more strongly at first and are more easily retained by him afterwards. † The second reason was because he knew that he could express himself more using the poetic style instead of prose itself. First, Pope uses this reasoning ability to work on his references and regard for God as well as His great domain. It was a requirement then that the writers would regard the religious authority in such a high regard. It seems that Pope uses reason in order to dwell on the fruitlessness and meaninglessness of life. Pope reasons that this maze of life has a reason for being so and believes that there is a plan for everything and that there is no haphazardness in what happens to man: A mighty maze! But not without a plan; a wild, where weeds and flow’s promiscuous shoot; Or garden, tempting with forbidden fruit. Together let us beat this ample field, Try what the open, what the covert yield! Born in 1694 to a middle-class family in Paris, Francois-Marie Aroused, later known as Voltaire, grew up at a time when the majority of the people in France lived in abject poverty. When he came of age, Voltaire witnessed the iron-fist rule of the aristocracy, and at the same time, the spread of the Enlightenment and its ideas of equality and basic human rights, as well as the importance of reason and scientific objectivity. It is not surprising then that he will devote his time writing biting satire which eventually garnered him a solid reputation in France. So scathing were some of his writings that it caught the ire of its target, the government, which unhesitatingly meted out punishments, ranging from exile to imprisonment. In fact, it was during his incarceration in the infamous Bastille that he acquired his nom de plume. Thus, he uses reason in another kind of biting way in order to effect changes. Aside from the government, Voltaire also criticized the Church with equal fervor and in with perfect reason he could ever think of. Indeed, he became a lifelong champion of the poor and the downtrodden, and used the power of the pen to further his cause, writing with a rare kind of passion against both tyranny and religious persecution. In the 1750s, greatly dismayed by the injustice and disaster that surrounded him, Voltaire set out to write what would become his signature work, Candied, where he simultaneously criticized the nobility and the Church, and the people’s misguided optimism (Spark Notes). Candied, the protagonist of the novel was an illegitimate child of a German baron who grew up under the tutelage of the philosopher Dr. Pan gloss who taught him about unconditional, and often misguided, optimism: â€Å"It is demonstrable that things cannot be other than they are, for since everything is made to serve an end, everything necessarily serves the best end. Observe: noses were made to support spectacles, hence we have spectacles. Legs, as anyone can plainly see, were made to be breeched, and so we have breeches. . . . Consequently, those who say everything is well are uttering mere stupidities; they should say everything is for the best (p. 2). † The philosophy, thus, points out the perverted idea during Voltaire’s time that all things—including all human suffering—is part of a cosmic plan, and one must not question whatever tragedy comes his way, for to do so is tantamount to questioning God’s plan. Put another way, since God is perfect, then he must have created a world that is no less than â€Å"the best of all possible worlds. † In the meantime, Candied fell in love with the baron’s daughter, Lady Cunegonde, but the blossoming affair was cut short when the baron caught them kissing. He kicked the young Candide out of his house, and so began the long list of Candide’s misfortunes which collectively challenged his conviction about the â€Å"best of all possible worlds. † His experiences—and later, those of Dr. Pangloss—could serve as proof to the notorious Malcolm’s Law which states that if something can go wrong it will. This is how Voltaire was able to parody Dr. Pangloss’ philosophy: first, his philosophy is proven false by real-world evidence; and second, Pangloss’ philosophy ultimately encourages complacency toward all that is wrong in the world. At one ridiculous scene, when Dr. Pangloss’ benefactor, the Anabaptist Jacques, was drowning in the bay of Lisbon, the philosopher prevented Candide from trying to rescue him by insisting that â€Å"the bay of Lisbon had been specially contrived so that the Anabaptist might drown in them† (p. 13). One could also draw from this event that people like Pangloss are ludicrously fatalistic to a point that there is no reason to make any effort to put matters into one’s own hands, and to change things that are evil. Voltaire was profoundly critical of the Church’s beliefs as can be seen in his literary works Candide. He draws on this reasoning ability in order to refer to many things around him just as when Pope makes reference to presumptuous man. He uses his reasoning again in order to look at the mysteries that are presented to him. Then say not Man’s imperfect, Heav’n in fault, – Say rather Man’s as perfect as he ought: His knowledge measur’d to his state and place, His time a moment, and a point his space. Meanwhile, it was at about this time that more philosophies claimed that reason could be used in order to explain everything. Reasoning ability was placed at a high pedestal explaining that people can make the world a better place to live in and Voltaire uses reason again to counteract this reasoning. He is not given to such optimism, preferring instead to reason that he doubts that there is â€Å"ever a chance of people securing happiness† (1-2). Voltaire’s reasoning was a bit odd because in his failure to reason out well, he instead adopted the belief that â€Å"true happiness can only be experienced in an unreal world. † (42) lamenting the fact that optimism is a mania for â€Å"saying things are well when one is in he. † (40). Thus, Voltaire uses reasoning in order to satirize the foolishness of believing and being optimistic. Of the writers during the Enlightenment period, Voltaire was one writer who criticized the Church with equal fervor. Indeed, he became a lifelong champion of the poor and the downtrodden, and used the power of the pen to further his cause, writing with a rare kind of passion against both tyranny and religious persecution. In the 1750s, greatly dismayed by the injustice and disaster that surrounded him, Voltaire set out to write what would become his signature work, Candide, where he criticized the nobility and the Church, pointing out the people’s misguided optimism (Spark Notes). The philosophy, thus, points out the perverted idea during Voltaire’s time that all things—including all human suffering—is part of a cosmic plan, and one must not question whatever tragedy comes his way, for to do so is tantamount to questioning God’s plan. Put another way, since God is perfect, then he must have created a world that is no less than â€Å"the best of all possible worlds. † Later on, Candide meets Martin, an extreme opposite of Dr. Pangloss in that he is a categorical pessimist who finds the world â€Å"utterly mad and abominable† (p. 75) where one can find â€Å"very little virtue or happiness† (p. 77). Indeed, this philosophy is more effective at explaining real-world experiences than Pangloss’, but it too has its flaws. Thus, Martin fails when he predicts that Candide’s valet trusted with millions in gold will surely betray his master out of greed. And like Pangloss, Martin is seen as somebody who does not assume a proactive role in changing the world for the better, for after all, he abides by the idea that man is bound to live either in misery or in boredom. In effect, Voltaire demonstrates that both absolute optimism and absolute pessimism are nothing more than simple abstractions that defies reality. Voltaire shows a pessimistic view of human nature in Candide. To do this he used an imaginary perfect world—El Dorado—where Candide lived in for a short time. Inaccessible to outsiders, the kingdom of El Dorado is full of just and peaceful people who pay no attention to jewels and gold that lay scattered everywhere. But rather than remain in the perfect world of El Dorado, Candide has acquired a greed that ultimately made him decide to leave the place, in order to return to the imperfect world where he could live off the jewels he has taken from El Dorado. He said, â€Å"If we remain here, we shall be only as the other inhabitants; whereas if we return to our own world with but a dozen of sheep laden with the pebbles of El Dorado, we shall be richer than all the kings of Europe†¦ and we may easily recover Lady Cunegonde† (p. 52). However, misfortune continued to follow him, and culminates in his reunion with his beloved Cunegonde, who, alas, has turned unbearably ugly due to her own share of difficulties. In the end, Candide learns that practical action seems to be the only antidote to human suffering. This he learned when he met a humble old man who, with the help of his children, is content and happy. He told Candide, â€Å"Labor holds off three great evils: tedium, vice and poverty† (p. 103). Taking this advice, Candide and his group set themselves to exercise their various talents (e. g. Cunegonde continued to be very ugly, but she became an excellent pastry cook) and their small farm yielded good crops. Indeed, both Pope and Voltaire, being masters at reason, utilized this to their advantage during their time. WORKS CITED â€Å"Candide†. Spark Notes online. 2004. Retrieved June 10, 2008 at: http://www. sparknotes. com/ lit/candide Pope, Alexander. Essay on Man and Other Poems. Dover Publications; New Ed edition (June 16, 1994) Voltaire. Candide. (1759). London: Penguin Books. 1997. Alexander Pope’s Essay on Man and Voltaire’s Candide adopted opposing views on how reason should be used

Unit 11 Child Care Nvq Level 3

Unit 11 Out come 1 †¢Describe what is meant by a positive environment Environment is the surrounding of a central point; it can be split in to three basic categories biological, physical and social. The environment of my care setting for example is made up biological aspects i. e. my self, my children, my husband, our pet hamsters and the out door plants and trees in the garden, also the children that attend my care setting. The physical aspects are the toys, furniture door wall, large garden equipment, buggies safety gates etc. he social environment in my setting is all about the culture, and customs of my setting and the activities and experiences we are involved in and interact with. a positive environment is warm and welcoming, consistent and stable ,safe clean and tidy, where individuals are treated with respect and dignity, they feel welcome and valued, they are able to reach there potential with out fear of harm or mistreatment. †¢Identify regulatory requirements tha t underpin a positive environment for children and young people. National standards for under 8s day care Early year’s foundation stage The Early Years Register The Childcare Register Out come 3 †¢Explain how to effectively care for children and young people’s skin, hair and teath. Skin care : if a child is required to wash in a child care environment it is important that each child has their own individual towel and face cloth. This will prevent the spread of any potential infection. It is also important to discuss with parent the care need to ensure that the care provided meets with any cultural /medical needs. Skin should only be used with the consent of the parent or care . childrens skin is sensitive when compaired with adults it is aslo thiner, it is important to ensure that after washing it is dryed well with patting not rubbing as this will avoid agervating any sore areas such as eczema. Hand washing is a very effective way to reduce and prevent illness and infection, hands need to be washed with warm soppy water and dryed properly. Hands should be washed before eathing, after using the toilet , after handling animals and after playing out doors and contct with open wounds. Its importat to introduce children to good hand washing habbits as young as possible and to make it an enjoyable activity, as this will help build good habbits in adult hood as children get older they can often skip the hand washing stage and my need to be remindered to do so and why its important to wash hands. Hair care it is importat to discuss with parents/ cares how often they would likew there childs haor to be washed and how they wish it to be styles. This can depen on my factiour ie type off hair, culture religious beliefs. The main concers as a care provider is to ensure a watch is kept for head lice these are very small parasites that live on the hair, signs that a child has head lice include itching, small red marks on the scalp where the child has been bitten and white eggs cases on the hair they do not come out with regual brushing. Parents should be inforned asap and the child reasured that they are not dirty. Child need to be treated as soon as posible from discoverty to prevent them from infecting others in the setting. Teeth care: Dentists say that the most important part of tooth care happens at home. Brushing and flossing properly, along with regular dental checkups, can help prevent tooth decay and gum disease. To prevent cavities, you need to remove plaque, the transparent layer of bacteria that coats the teeth. The best way to do this is by brushing your teeth twice a day and flossing at least once a day. Brushing also stimulates the gums, which helps to keep them healthy and prevent gum disease. Brushing and flossing are the most important things that you can do to keep your teeth and gums healthy. Toothpastes contain abrasives, detergents, and foaming agents. Fluoride, the most common active ingredient in toothpaste, is what prevents cavities. So you should always be sure your toothpaste contains fluoride. †¢Explain how a positive environment and rouitine meet the emotional needs of children and their families. A positive environment and routien is essental to meeting the emotional needs of the children that attend the child care setting, when a chid feels safe and happy in their enviournment they develop confidence to explore what is a round them, through a positive enfivroment and routine children also learn many important social skills such as sharing with others, patience and understand of those differet from them self. the enviornment will stimulate the child to try need thing while keep them safe from harm. They can develop at their own pace and meet the mile stone of child hood. Through a possitive environment and routine tailored to the individual needs of the family the emotial needs of the family can be met in that they know there child is well care for and treated with respect and valued as an individual this is very importat especially when a child beguins to attend a new car setting as the parents and cares can get on with their work happy that their child is in good hands. †¢Describe the importance for physical and mental well being of balancing periods of physical activity with rest and quiet time. Out come 4 †¢define the Basic nurtritional requirements of children and young people to ensure a balanced diet and meet government guidence children only have small tummies and so need plenty of calories and nutrients in a small amount of food to ensure they grow properly. They can easily get a balanced diet by eating a variety of foods from four main food groups breads, other cereals and potatoes: these starchy foods include pasta and rice, provide energy, fibre, vitamins and minerals. Fruits and vegetables : these provide fibre, vitamins and are a source of antioxidants. Milk and dairy foods: these provide calcium for healthy bones and teeth, protein for growth, plus vitamins and minerals. Meat, fish and alternatives: these foods include eggs and pulses, provide protein and vitamins and minerals, especially iron. pulses, provide protein and vitamins and minerals, especially iron. Pulses also contain fibre This chart gives a rough guideline to the daily calorie needs of boys and girls at different ages. Kids who are really active may need more; those who are inactive may need less. AgeCalories per day BoysGirls 1–31,2301,165 4–61,7151,545 7–101,9701,740 11–142,2201,845 15–182,7552,110 Adults2,5501,940 †¢Explain how to establish the different diertary requirements of chilren ands young people. due to the diverse nature of the society we live in to day it is important to establish a good working realtionship with parents/ carers of the children you are goin to be careing for. This is where you will find reams and reams of invaluable information about the children you are looking after for example there like and dislikes, medical conditions etc. This is also where you will be able to find out what kinds of food the children eat at home and are expected to eat in your care setting ie vegitables!!! It is also important to discuss with parents food witch my not be aloud for reasion such as cultural belifes religious practaces, tolerances, allergies and persional chioces. It is important to ensure your awere of the foods each child in your care my and my not eat and to ensure that your meals are made with these in mind. This imformatiuon can be proccessed into an easy to read chart that can be placed in the food preperation are and used for reference when looking for new recipies. This will also ensure that everone invloved with the food preparation for the children in your care setting are kept informed of the approprate diarty requirments for each child in the setting. Describe basic food saftey when providing food and drink to children and young people. -cooking, eating utensils and work surfaces spotlessly clean before use -wash hands before touching food -check use by dates -keep perishables in the fridge -keep fridge between0-5degrees Celsius -keep freezer below 18degrees celeries -avoid contact between raw and cooked foods -clean and disinfect food preparation areas regularly Store uncooked meat at bottom of fridge -cover all food when out or d efrosting -ensure food is cooked thoroughly and evenly -do not reheat food

BB&T Vision, Mission and Purpose statement

1. BB&T Vision, Mission and Purpose statement is considered an exemplary Mission Statement. Please read it and comment on the positives of this statement and defend your answer. I agree that BB&T Vision, Mission and Purpose statement can be used as an exemplary Mission Statement as it is well-organized and very informative. Firstly, this statement provides both theoretical and practical application – the example of Nicor Inc. mission statement is provided to illustrate how mission statements looks like and a theoretical explanation ensures deeper understanding of the subject.One more positive is that the paper outlines the importance of mission statement. It is argued that mission statement is business philosophy emphasizing the market, product and customer area and, thus, companies won’t ignore this moment. Further, mission statement outlines the most important questions about the goals and objectives directing and guiding in such a way company’s performance. Fi nally, mission statement provides detailed overview of the process of defining company’s mission statements.It would be of great help for companies which only started to run their own business. 2. BB&T Vision, Mission and Purpose statement is considered an exemplary Mission Statement. Please read it and comment on the negatives of this statement and defend your answer. It is rather hard to speak of negatives of the BB&T Vision, Mission and Purpose statement, but I think that it concentrates more on the process of developing mission statement and pays little attention to discussing its core elements as, for example, goals and objectives.In such a way, company gets acquainted with the process, but may fail to understand what is needed to initiate the process. Also I can’t agree that mission statement is necessary only if the company is forced to alter its products, technologies and market. According management and marketing fundamentals, no company can operate successful ly without mission statement as it hasn’t worked out direction and objectives.

Research Proposal Sample on Vodafone Uk Customer Satisfaction

In the business industry, it is important to gather customer to make the product and services sold. Therefore, keeping a customer is difficult in the business when it is in the starting stage. A business will find it harder to find prospective and loyal customer when operating abroad. And because of the economic problem that many countries are facing now, another challenge was revived; how to keep the customer? The Customer Satisfaction The customer satisfaction is a business term that measures how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy1. Every business’s mission is making the customers as their first priority. In accordance to this, the business must fill or serve the satisfaction of their customers according to what preferences that the market is demanding for. For an instance, if the business is in the food industry and the customers’ wants different variations of soup then, the management must look forward to create sumptuous dishes. Some business use different approach in leading their customers in the satisfactory stage like making special for their valued customer or raffle promo or making a sale for some products, anything that will catch the customers’ attention and at the end bringing the profit and customers’ trusts. The business literally promotes their product with the use of their customer because if one customer felt great to their product or enjoyed the service, he/she will make it on the broadcast among with their friends. The value of customers in the business is very high thus; the business needs to find impressions to keep them coming back to their establishment. In the case of finding such market in the other country, is like finding a needle in a vast gassy meadow. It is hard when the business is new to the eye of the customers. It is hard when the business is not prepared in approaching the customers well. It is hard when the business has many competitors in the area. The need for adjustment is highly acceptable. And because of these issues that surround the business industry, the proper guidance is highly appreciated. The Vodafone case can be a basis in catching the customer’s interest. The Vodafone Vodafone UK has more than 17 million customers and is part of the world’s largest mobile community. Vodafone’s leadership in mobile voice and data communications has continued, thanks largely to its focus on developing its brand and customer experience2. In this big company, reaching the respect of the customers is not new to them. Most especially, the Vodafone is a technology-based business and the impact of acceptance is expectedly high. But even a good business like Vodafone still needs to assess their customers and answer every question of their customer. They also consider many opinions and suggestion coming from their customers so that, the evidence in the growing customer acceptance make their gross reach the highest every year. However, the challenge is still there in every kind of business. Customer’s Challenge Vodafone is constantly looking for new ways to drive interaction and enhance the service that we offer to our customers, while at the same time making the life of our people simpler and more rewarding. However, Vodafone recognized that it was not differentiating the needs of its in-store customers or allocating store employees according to their areas of expertise. This meant waiting times could be lengthy and the level of service provided varied on the store employee’s area of expertise. So, Vodafone introduced a re-branding program aimed at improving the customer journey in store, as well as differentiating Vodafone from its competitors. Based on the macro planning principles of â€Å"Organize me, Engage me†, the key components of the refit included greater automation in-store, the option for self-service through kiosks, and footfall counters to track the volume of customers in-store and optimize the customer flow. Benefits to the Customer †¢ Improve the customer experience – customers now have more time to browse the store and choose how to purchase, so everyone benefits from faster and more efficient service, in a more relaxed atmosphere. This has led to a considerable uplift in customer satisfaction. Increase performance – optimized stores outperform other stores. Average contract volumes have increased with average upgrade volumes also increasing. †¢ Minimize business disruption – systems availability is enhanced, with a substantial reduction in support calls and improvement in first time fixes, increasing sales opportunities †¢ Maximize profit margins – self-serv ice significantly reduces the cost of sale especially amongst core pre-pay customers †¢ Enhance productivity – automation of commodity purchases enables faster transaction times and frees up resources to help other customers. The number of customers leaving stores without seeing an advisor is also declining †¢ Reduce support costs – tailoring services and removing duplicate effort and resources has cut costs, while increasing the overall level of support †¢ Optimize resource deployment – increased management information, such as customer numbers, waiting times and sales conversion figures, is helping to track and measure the customer experience in-store and enable staffing roles to be prepared to reflect store and customer requirements. The Business Case for Measuring Impacts The nature of multinational business is complex, shaped by globalization and rapid socio-economic and political change. Sustainability issues are increasingly contributing to this complexity, not least climate change, resource constraints, endemic poverty and ecosystem degradation. Committing to create a more sustainable and inclusive form of globalization and the following are the key objectives3: †¢ Develop a deeper understanding of how global issues such as poverty, the environment, demographic change and globalization affect individual companies and sectors; †¢ Use the understanding of these issues to search for more inclusive business solutions that help to address the issues at both a local and global scale; †¢ Align core business strategies with the solutions identified; †¢ Incorporate long-term measures into the definition of success, targeting profitability that is sustainable and supported by a responsible record in managing social, environmental and employment matters. The Business in Developing Countries Companies recognize the risks and opportunities their operations face in developing countries and the important role they play in influencing change. They rely on transparent legal systems, access to markets and infrastructure services, social stability, healthy and skilled employees and suppliers, as well as consumers willing and able to purchase their products and services. While these conditions are critical for business growth and success, the benefits resulting from the presence of multinational business and the associated in-flows of capital may not reach all sectors of society. The consequence can be a thriving middle and upper class while the low-income segment gets left behind. This can lead to strained relations between business and the communities associated with their activities, increased scrutiny from civil society organizations and greater levels of political pressure from local and national governments, all of which can increase commercial risks for investors3. Conclusion The importance of customer in one business can affect the operation of a multinational company most especially in the developing countries. The success of a multinational company can make an additional growth in their own economy. Getting the heart of the customers are essential to keep the business moving. Although there are many factors that can affect a business that is new in the face of the foreign country, the main strategy that the study can add is to look for a customer that has a same nationality of the business. For example, the American business is new to Japan, therefore, the business should target their very own race first before entering the Japanese culture and became part of their life.References:1.  Ã‚  Ã‚  Ã‚  Ã‚   Gitman, L; & McDaniel, C., (2005). The Future of Business: The Essentials. Mason, Ohio: South-Western. ISBN 0324320280. 2.  Ã‚  Ã‚  Ã‚  Ã‚   Vodafone Case in Customer Satisfaction (n.d.). [Online] Available at: http://www.fujitsu.com/uk/casestudies/fs _vodafone-customersatisfaction.html [Accessed 14 Aug 2009].3.  Ã‚  Ã‚  Ã‚  Ã‚   Impact: Beyond the Bottom Line (2008). WBCBD. [Online] Available at: http://www.wbcsd.org/web/projects/sl/MIbeyondthebottomline.pdf [Accessed 14 Aug 2009]. Read more: http://ivythesis.typepad.com/term_paper_topics/2009/08/research-proposal-sample-on-vodafone-uk-customer-satisfaction.html#ixzz1Es0Qh2Bk